Refund & Cancellation Policy

Last updated: 17 October 2026

This policy explains how cancellations and refunds work for memberships bought on this website.

1. Memberships

Once a membership is purchased and activated, it is non-refundable and non-transferable. Please choose your branch and plan carefully before paying.

2. Failed or duplicate payments

• If money was deducted but your membership was not activated, or you were charged twice for the same purchase, we will refund the extra or unmatched amount in full.
• Please contact us within 7 days with your payment ID or a screenshot of the transaction.

3. Studio-side issues

If we are unable to provide the service you purchased (for example, a branch closes permanently), we will offer a refund for the unused part of your membership or a transfer to another branch.

4. How refunds are made

Approved refunds go back to the original payment method through Razorpay. They normally reach your account within 5 to 7 working days, depending on your bank or payment provider.

5. How to request

Email or call us with your name, registered phone number and invoice number.

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